Empower everyone to easily build intelligent chatbots
Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents. No coding required.
Easily create your own chatbots
Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.
Take action
Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs. Choose from hundreds of prebuilt connectors, build custom workflows using Power Automate, or create complex scenarios with Microsoft Bot Framework.
Build smarter bots
Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.
Empower every person and every Organization with Microsoft Dynamics 365 Microsoft Dynamics 365 is the next generation intelligent business application that help you empower your employees, engage customers and optimize operations.